As automotive mechanics with over 30 years in the industry, we recommend to every client that they ask for a warranty for any work that is done on their vehicle.
Too often, we have clients who have had work done cheaply, only to find that sub-standard parts have been used…and no warranty given. To avoid the headache – and the additional cost – always check that your mechanic offers a warranty on labour and parts…like we do!
But what about servicing warranties?
A common question we hear from our clients is "Do I have to have my vehicle serviced at the dealership to maintain the warranty?"
The simple answer is no.
Under Australian law, the Fair Trading Act states that: New car franchise dealers cannot maintain a monopoly on log book servicing; nor can they suggest your new car warranty will be voided if servicing is carried out by an automotive mechanic other than the new car franchise dealer.
This means the choice is yours. You can decide who you would like to service your car, whether it’s brand spanking new, got a few kilometres on the clock or is a classic old vintage model.
However, as we mentioned above, it’s important to ensure that you use a reputable mechanic who offers you a warranty and only uses genuine and quality lubricants and parts that are equal to, or better quality than the original.
At L&J Automotive we carry out all work in accordance with your log book servicing schedule, use only the best parts and pride ourselves on our excellent customer service and labour practices.